Cube Yogi
Cube Yogi
Leader in Zoho Solutions/Consultation
  • Zoho Desk
    ​Knowledge Base

KB articles visibility for specific Customers in Zoho Desk

Here is our approach for making KB Article visible for specific customers in Zoho Desk


Update field value of a module when field value from another module is updated

Here is our approach for updating field value of a module using field value from another module 

Authtoken Generation in Zoho Desk

Here is our approach for getting Authtoken in Zoho Desk

Creating User Groups in Zoho Desk

Here is our approach for creating User Groups and adding users into it 

Changing status of a ticket after certain time period in Zoho Desk

Here is our approach for changing status of a ticket after certain time period in Zoho Desk

‌Getting Organization ID(OrgId)

Here is our approach for getting Organization ID in Zoho Desk

Inserting Embed Video into Knowledge Base Article in Zoho Desk

Here is our approach for inserting embed video into Knowledge Base Article in Zoho Desk

Creating Mail Template in Zoho Desk

Here is our approach for creating mail template in Zoho Desk

Sending response Mail to Ticket creator in Zoho Desk

Here is our approach for sending response Mail to the Ticket creator to ensure that his request will be processed by tomorrow in Zoho Desk

Creating Business Hours in Zoho Desk

Here is our approach for creating Business Hours in Zoho Desk